Business support services: management and monitoring

Can you manage without us?

Many lumber and builder pro-dealers and distributors who make the decision to operate their own hardware, operating systems and network infrastructure are finding it increasingly difficult to fund the management of these business systems sufficiently to ensure they’re operating at the level necessary for the systems to support the business functions they operate in. Most companies now depend more and more on the high availability of their business applications and management systems to perform the basic operations of the business to sell, purchase, invoice and manage all aspects of stock movement. In these times of companies having to focus on the core business functions and staff to deliver them, systems management can find itself taking a back seat, or worst no seat at all. That’s where Progressive Solutions comes in.

We’ve got the tools to get the job done

Our technical staff are here to provide the ‘eyes and ears’ necessary to check on the key performance indicators of the environment – just as you look for the key performance indicators to manage your business, so Progressive Solutions can do the same for your infrastructure.

With today’s tools and technologies at hand you no longer need staff sitting in a computer room watching and physically managing the environment. Many companies are developing Data Centers that sit on site somewhere, fed with all the needs of power, communications and environmental control and with the Data Center staff sitting in other locations, possibly even other countries.

Whether your business is utilizing the power of bisTrack or lumberTrack software and services, our reliable support services are designed to help you operate even more efficiently and effectively.

Learn more about Progressive Solutions’ business support services, including:

Testimonials

  • "We used to go blind on what our costs were. Now we can audit every single job in millwork, see what our waste is and know what things are really costing us."

    Lan Mcilvain
    Alan MciIvain Company

  • "We have no problem recommending bisTrack™ we have recommended bisTrack™, and will continue to recommend bisTrack™."

    Ted Aulds
    President of Fakes & Hooker

  • "We selected bisTrack because of the completeness of the package; also because it’s Microsoft based and the backbone is secure. The future looked brighter with bisTrack. We’re excited and we’re only using maybe 60% of what is truly in there."

    Ken Guisinger
    Canby Builders Supply

  • "We really did change how we run our business because of bisTrack™, and for the better I might add. As it turns out, it has already paid for itself in just one year which is something we just didn’t expect."

    Alan Churchill
    Director of MIS of Canby Builders Supply

  • "If you’re looking for software and a group of people to support you, something that’s going to be stable now and continue to grow in capabilities for 10 or 20 years, that’s something Progressive has put together and they’ve done it right."

    Brad Treece
    Cozart Lumber & Supply Co

  • "We were looking for software we could grow with. lumberTrack and Great Plains are going to give us the ability to dig down and get the reporting data we need to make our decisions. They have streamlined our workflow and the general ledger."

    Sherry Sabbatini
    Deer Park Lumber

  • "I think highly of the people at Progressive Solutions. They have a professional approach, they understand the lumber business, and they meet their commitments."

    Joe Kusar
    Vice President & General Manager of Tolleson Lumber Co

  • "lumberTrack’s™ business logic is rock solid. It’s a very configurable system and Progressive Solutions, as a business partner has been awesome."

    Mike Beye
    Chief Value Officer of Vaagen Bros. Lumber Co

bisTrack customer portal | Progressive Solutions North America
lumberTrack customer portal | Progressive Solutions North America