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Support Manager |
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Job Status: |
Full Time |
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Location: |
Vernon, British Columbia |
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Salary/Wages: |
Competitive Salary, Benefit Packages,
Vacation and Sick Time |
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Job Description: |
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Through past experience in software support you will
need to form clear ideas on best practices and infrastructure
for software support, and put those ideas into practice.
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The following
knowledge, experience, and skills are required: |
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Experience in managing support
for software products. |
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Experience in a support
environment with high support call volumes and large
numbers of clients and users. |
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A clear understanding of
current user expectations for software support, and
a clear idea of where software support is heading. |
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Strong verbal and written
communication skills. |
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Demonstrated leadership skills. |
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