Wilson Lumber chooses bisTrack software and Managed Technical Services

Wilson Lumber chooses bisTrack software and Managed Technical Services

Author: S. Littlefield
Date: Jul 08 2010

RICHMOND, BC (July 8, 2010): Progressive Solutions is pleased to announce that Wilson Lumber is live on bisTrack, and has also elected to use the Managed Technical Services offering from Progressive Solutions (PSI) to monitor and manage their IT infrastructure.

Prior to signing with PSI, Wilson Lumber had mixed results with the success of their IT infrastructure. By deciding to  engage PSI to provide Managed Technical Services, they have been able to trust their ongoing system operations to a highly qualified group of experts committed to providing the highest possible level of system performance. When asked about the advantages of using PSI Managed Technical Services, Robb Wilson, IT Manager, said, “It’s the peace of mind and the knowledge that comes from knowing you are being taken care of.”

Wilson Lumber is a company built on high principles, with a reputation for putting their customers first. High principles were definitely an important factor during their system and software selection process. Robb  remembers thinking about PSI as good people with a great product, and today comments, “I’m dealing with people of integrity, and dealing with experts.”

Inspiring individual employee growth is also very important to Wilson Lumber. Robb commented on how  employees have grown throughout the implementation of bisTrack.  “The PSI experience has contributed to creating computer capable employees.  We want a culture that is technically savvy. Many of our employees knew how to use our legacy system but that was the only system they knew how to use. Now bisTrack meshes with everything.  It has helped our team become better problem solvers with more appreciation and understanding of how to use  bisTrack to do their jobs.”

Progressive Solutions is delighted to be able to partner with, and grow together with Wilson Lumber. 

Testimonials

  • "lumberTrack’s™ business logic is rock solid. It’s a very configurable system and Progressive Solutions, as a business partner has been awesome."

    Mike Beye
    Chief Value Officer of Vaagen Bros. Lumber Co

  • "We were up 5 points of margin within ten months using bisTrack™ pricing management and margin review. The payback happened in just months."

    Brian King
    President of Construction Supply

  • "Since our conversion to bisTrack we have seen big pluses with purchasing and costing accuracy which have definitely contributed to the bottom line."

    Brad White
    President of White's Lumber

  • "We know these are the kind of people we want to partner with long-term, with the vision and values that are critical to a mutually successful relationship."

    David Jones
    President of Brookside Lumber

  • "We’ve fixed problems, eliminated data re-entry and repurposed valuable employees. bisTrack helped us be more productive with fewer people."

    Candy Loweke
    Process Analyst, Raymond Building Supply

  • "With bisTrack we have cut our costs while increasing the speed and quality of service to our customers."

    John Steinman
    VP of Purchasing and IT Services, Forge Lumber

  • "We used to go blind on what our costs were. Now we can audit every single job in millwork, see what our waste is and know what things are really costing us."

    Lan McIlvain
    Alan McIlvain Company

  • "We were looking for software we could grow with. lumberTrack and Great Plains are going to give us the ability to dig down and get the reporting data we need to make our decisions. They have streamlined our workflow and the general ledger."

    Sherry Sabbatini
    Deer Park Lumber

  • "I think highly of the people at Progressive Solutions. They have a professional approach, they understand the lumber business, and they meet their commitments."

    Joe Kusar
    Vice President & General Manager of Tolleson Lumber Co