Lavalley Lumber orders bisTrack to handle company growth

Lavelly Lumber orders bisTrack

Author: VANCOUVER, B.C., Canada
Date: Oct 06 2008

Lavalley Lumber orders bisTrack to handle company growth

Maine dealer will use bistrack to give managers real-time information needed to improve profits, offer better service, gain market share, and handle future growth.

Progressive Solutions Inc., of Richmond, BC, Canada is pleased to announce that Lavalley Lumber Company of Sanford, Maine has purchased bisTrack to replace its outdated system.

“We selected bisTrack mainly for the management tools,” says Frank Kelley, Lavalley Lumber’s VP of Finance. “Of course, we like bisTrack’s ease of use, its Windows platform, and its complete package with everything linked together. But bisTrack’s reporting capabilities are fantastic!”

“With bisTrack, we’ll be able to give our managers tools to set baselines and measure critical profit variables. We’ll be able to figure out which segments of our business we’re missing, for example, by identifying those customers that aren’t buying everything from us and gain market share by selling more to them. Right now, extracting that information is difficult,” Mr. Kelley explains. He continues: “But if you can measure it, you can manage it.

“We want to get more real-time information at the disposal of managers, so they can react and make real-time decisions. When you give managers monthly, or even weekly, reports, it’s often already too late to make corrections. bisTrack gives you that day-to-day, instantaneous feedback. I can definitely see that helping us,” says Mr. Kelley.

Steve Littlefield, bisTrack Vice President, comments, “Lavalley Lumber is a very progressive pro-dealer who is aggressively using technology to offer its customers first-class service, dependability and value. We welcome Lavalley Lumber to our growing list of customers in the Northeast, and look forward to a long-lasting relationship.”

Lavalley Lumber serves pro builders, contractors and homeowners in Southern Maine and Southern New Hampshire. They are implementing a 110-user bisTrack system serving all six locations, as well as mobile and web-based portals, and supporting their installed sales services.

Testimonials

  • "Since our conversion to bisTrack we have seen big pluses with purchasing and costing accuracy which have definitely contributed to the bottom line."

    Brad White
    President of White's Lumber

  • "We were up 5 points of margin within ten months using bisTrack™ pricing management and margin review. The payback happened in just months."

    Brian King
    President of Construction Supply

  • "We know these are the kind of people we want to partner with long-term, with the vision and values that are critical to a mutually successful relationship."

    David Jones
    President of Brookside Lumber

  • "We’ve fixed problems, eliminated data re-entry and repurposed valuable employees. bisTrack helped us be more productive with fewer people."

    Candy Loweke
    Process Analyst, Raymond Building Supply

  • "With bisTrack we have cut our costs while increasing the speed and quality of service to our customers."

    John Steinman
    VP of Purchasing and IT Services, Forge Lumber

  • "We used to go blind on what our costs were. Now we can audit every single job in millwork, see what our waste is and know what things are really costing us."

    Lan McIlvain
    Alan McIlvain Company

  • "We were looking for software we could grow with. lumberTrack and Great Plains are going to give us the ability to dig down and get the reporting data we need to make our decisions. They have streamlined our workflow and the general ledger."

    Sherry Sabbatini
    Deer Park Lumber

  • "I think highly of the people at Progressive Solutions. They have a professional approach, they understand the lumber business, and they meet their commitments."

    Joe Kusar
    Vice President & General Manager of Tolleson Lumber Co

  • "lumberTrack’s™ business logic is rock solid. It’s a very configurable system and Progressive Solutions, as a business partner has been awesome."

    Mike Beye
    Chief Value Officer of Vaagen Bros. Lumber Co