Chinook Lumber looks to Progressive Solutions for Managed Technical Services solution

Joost Douwes

Joost Douwes Chinook Lumber looks to Progressive Solutions for Managed Technical Services solution

Author: T. Lavigne
Date: Feb 19 2010

Vancouver, BC (Feb. 19, 2010) – Longtime bisTrack customer Chinook Lumber of Monroe, WA recently gained peace of mind when they signed up for Managed Technical Services with Progressive Solutions (PSI). Managed Services allows PSI customers to focus more on their business needs rather than the effort often required to monitor and manage their IT infrastructure of servers, operating systems and security.

Says Joost Douwes, Vice-President and General Manager at Chinook, “We are very pleased with the managed technical services offering from PSI and the ‘peace of mind’ it gives us to have a one stop vendor that can provide this valuable service.”

The key to the success of Managed Services is that PSI understands what is required in order to provide optimal performance and security for their applications. And, when making changes and updates to the system environment, settings, and software, PSI understands the implications of the changes which can prevent unnecessary outages and downtime.

"Since our network and our bisTrack software are so interrelated it’s great to have someone experienced with both to be able to optimize our system,” adds Joost.

PSI Managed Technical Services can provide added peace of mind for customers running PSI mission-critical applications.

Testimonials

  • "We really did change how we run our business because of bisTrack™, and for the better I might add. As it turns out, it has already paid for itself in just one year which is something we just didn’t expect."

    Alan Churchill
    Director of MIS of Canby Builders Supply

  • "We have no problem recommending bisTrack™ we have recommended bisTrack™, and will continue to recommend bisTrack™."

    Ted Aulds
    President of Fakes & Hooker

  • "We selected bisTrack because of the completeness of the package; also because it’s Microsoft based and the backbone is secure. The future looked brighter with bisTrack. We’re excited and we’re only using maybe 60% of what is truly in there."

    Ken Guisinger
    Canby Builders Supply

  • "If you’re looking for software and a group of people to support you, something that’s going to be stable now and continue to grow in capabilities for 10 or 20 years, that’s something Progressive has put together and they’ve done it right."

    Brad Treece
    Cozart Lumber & Supply Co

  • "We used to go blind on what our costs were. Now we can audit every single job in millwork, see what our waste is and know what things are really costing us."

    Lan Mcilvain
    Alan MciIvain Company

  • "We were looking for software we could grow with. lumberTrack and Great Plains are going to give us the ability to dig down and get the reporting data we need to make our decisions. They have streamlined our workflow and the general ledger."

    Sherry Sabbatini
    Deer Park Lumber

  • "I think highly of the people at Progressive Solutions. They have a professional approach, they understand the lumber business, and they meet their commitments."

    Joe Kusar
    Vice President & General Manager of Tolleson Lumber Co

  • "lumberTrack’s™ business logic is rock solid. It’s a very configurable system and Progressive Solutions, as a business partner has been awesome."

    Mike Beye
    Chief Value Officer of Vaagen Bros. Lumber Co