Business support services

Best in class services tailored to your needs

Epicor, formerly Progressive Solutions provides reliable and cost effective implementation services to ensure that the Epicors Intelligence suite of lumber software or builder software applications are installed, configured and tested to meet the individual requirements of each customer, whatever the industry.

Customized Intelligent Business Services

On occasion we have been asked for additional business support services, which have been charged, on a time and materials basis. We’re now happy to offer these additional services as optional packages that can be delivered both on a time and material basis or as an extension to the standard Software Support Program which can be offered on a quarterly/monthly fee basis for an agreed period of time.

Want to know more?

Simply ask for details and we’ll be happy to tailor a solution to suit your requirements down to the ground.

Testimonials

  • "I think highly of the people at Progressive Solutions. They have a professional approach, they understand the lumber business, and they meet their commitments."

    Joe Kusar
    Vice President & General Manager of Tolleson Lumber Co

  • "We were up 5 points of margin within ten months using bisTrack™ pricing management and margin review. The payback happened in just months."

    Brian King
    President of Construction Supply

  • "Since our conversion to bisTrack we have seen big pluses with purchasing and costing accuracy which have definitely contributed to the bottom line."

    Brad White
    President of White's Lumber

  • "We know these are the kind of people we want to partner with long-term, with the vision and values that are critical to a mutually successful relationship."

    David Jones
    President of Brookside Lumber

  • "We’ve fixed problems, eliminated data re-entry and repurposed valuable employees. bisTrack helped us be more productive with fewer people."

    Candy Loweke
    Process Analyst, Raymond Building Supply

  • "With bisTrack we have cut our costs while increasing the speed and quality of service to our customers."

    John Steinman
    VP of Purchasing and IT Services, Forge Lumber

  • "We used to go blind on what our costs were. Now we can audit every single job in millwork, see what our waste is and know what things are really costing us."

    Lan McIlvain
    Alan McIlvain Company

  • "We were looking for software we could grow with. lumberTrack and Great Plains are going to give us the ability to dig down and get the reporting data we need to make our decisions. They have streamlined our workflow and the general ledger."

    Sherry Sabbatini
    Deer Park Lumber

  • "lumberTrack’s™ business logic is rock solid. It’s a very configurable system and Progressive Solutions, as a business partner has been awesome."

    Mike Beye
    Chief Value Officer of Vaagen Bros. Lumber Co

bisTrack customer portal | Progressive Solutions North America
lumberTrack customer portal | Progressive Solutions North America